At Bragg Boost, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help. Please read our return and refund policy below for full details.

1. Return Eligibility

We accept returns within 30 days of the delivery date. To be eligible for a return, your item must be:

• Unused and in its original condition

• In the original packaging

• Accompanied by a valid proof of purchase

2. Non-Returnable Items

Certain items are not eligible for return:

• Items marked as final sale or clearance

• Used, washed, or damaged dog beds not caused by a manufacturing defect

• Gift cards or promotional items

3. How to Initiate a Return

To start a return, please contact our support team at support@braggboost.store with your order number and the reason for return. Our team will provide instructions for sending the item back.

4. Return Shipping

Customers are responsible for return shipping costs unless the item was defective or sent in error. We recommend using a trackable shipping service to ensure safe delivery.

5. Inspection and Approval

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your return. Approved returns will be processed within 5–7 business days.

6. Refund Process

If approved, your refund will be credited back to your original payment method. Depending on your bank or credit card provider, the refund may take additional time to reflect in your account.

7. Exchanges

We currently do not offer direct exchanges. If you wish to exchange a product, please return the original item for a refund and place a new order.

8. Damaged or Defective Products

If you received a damaged or defective item, please contact us immediately at support@braggboost.store with photos of the product and packaging. We’ll make it right by offering a replacement or a full refund.

9. Late or Missing Refunds

If you haven’t received a refund after the expected time:

• Double-check your bank account

• Contact your credit card company or bank

• If issues persist, email us at support@braggboost.store

10. Contact Us

We’re here to assist you with any concerns regarding returns or refunds.

Address: 505 W Walsh St, Montgomery CY, MO 63361
Phone: +1 314 774 2136
Email: support@braggboost.store